Derek’s Production Assistant Playbook

Expectations, Standards, and How to Actually Be Valuable on Set.

Introduction: The Role of the PA

If you’re reading this, you’re either about to step onto set as a Production Assistant, or you’re looking to get better at it.

That’s a strong place to start.

Being a PA is one of the fastest and most honest ways to learn how production actually works. You’re not removed from the action—you’re inside of it. You see how decisions are made under pressure, how departments interact, and how small details either keep things moving or slow everything down.

This guide is here to shorten your learning curve.

Everything in here is based on real set experience—what consistently works, what causes problems, and what separates PAs who get called back from those who don’t. Most PAs are new, and that’s expected. You’re not supposed to know everything. But you are expected to pay attention, adapt quickly, and improve every day.

The goal is simple:

Be someone people trust, rely on, and want back.

1. The Reality of the Role

A Production Assistant is the foundation of a functioning set.

You are not just completing tasks—you are helping maintain the flow of the entire day. That means:

  • reducing friction

  • supporting communication

  • solving small problems before they escalate

  • making it easier for others to do their jobs

This is also a service role, and that matters.

You are there so that:

  • the director can stay focused on creative decisions

  • the producer can manage the bigger picture

  • department heads can execute without distraction

If people have to stop what they’re doing to deal with something you could have handled, that’s a breakdown in the system.

2. Silence Is a Skill

On set, talking less is a professional advantage.

That doesn’t mean being unhelpful—it means being intentional.

  • Don’t speak unless there’s a purpose

  • Don’t interrupt conversations

  • Don’t insert yourself into situations that don’t involve you

Your job is to:

  • observe what’s happening

  • listen carefully

  • anticipate what might be needed next

Clients

You do not initiate conversations with clients.

If a client speaks to you:

  • respond politely and respectfully

  • keep your answer short and clear

  • defer anything beyond that to the producer or AD

Your role is to support the environment—not become part of it.

3. Hustle Is the Baseline

This is not a passive job.

A strong PA:

  • moves quickly

  • stays alert

  • looks/asks for the next task

You should rarely be standing still.

If you’ve completed a task:

  • find something else that needs attention

  • check in quietly

  • clean, reset, or prepare

Optics Matter

Even if you’re caught up:

  • stay engaged

  • stay moving

  • look like you’re part of the flow

People notice energy before they notice detail.

4. Finish What You Start

Starting tasks is easy. Finishing them properly is what matters.

Common mistakes:

  • leaving tasks halfway done

  • assuming someone else will finish it

  • jumping to something new too quickly

Expectations:

  • complete tasks fully

  • double-check your work

  • make sure the result is actually usable

If you’re pulled in multiple directions:

  • prioritize what matters most

  • communicate clearly if needed

  • ask another PA for help early

Completion builds trust.

5. What To Do When You Don’t Know What To Do

This will happen often—especially early on.

The key is how you respond.

Do:

  1. Pause

  2. Stay calm

  3. Identify the right person

  4. Ask clearly and briefly

Don’t:

  • panic

  • guess

  • disappear

A calm PA who asks the right question is far more valuable than one who guesses wrong.

6. Chain of Command

Clear communication depends on clear structure.

You take direction from:

  • Producer

  • AD team

  • Key PA

And occasionally you are assisting:

  • Clients

  • Vendors

  • Department heads

If someone outside your chain asks for something:

  • acknowledge them

  • confirm if it’s appropriate

  • escalate if necessary

This prevents confusion and keeps the set organized.

7. Walkies & Communication

Walkies are essential to how a set operates.

Your communication should be:

  • clear

  • concise

  • intentional

Use standard language:

  • “Copy” (message received)

  • “Moving” (you are acting on it)

  • “Standing by” (waiting for next instruction)

Avoid:

  • long explanations

  • unnecessary chatter

  • talking over others

Walkie Management

One PA should be responsible for:

  • distribution

  • collection

  • charging batteries

  • tracking inventory

Nothing slows a set down faster than missing or dead radios.

8. Phones: Keep Them Invisible

Your phone should not be visible during active work.

This includes:

  • texting

  • scrolling

  • checking notifications

Even if you’re using it for something work-related, it often looks like you’re disengaged.

If you need to use your phone:

  • step away briefly

  • handle it quickly

  • return immediately

Perception matters.

9. Physical Awareness on Set

How you move matters as much as what you do.

Avoid:

  • crossing through shots

  • blocking camera or crew

  • wandering without purpose

Always:

  • move with intention

  • stay aware of your surroundings

  • position yourself where you’re useful but not in the way

This is one of the fastest ways to signal professionalism.

10. Craft Services & Hydration

Keeping the crew fueled is part of keeping the set productive.

Responsibilities:

  • maintain a clean, organized craft area

  • keep items stocked and accessible

  • monitor usage throughout the day

Active Service

At least once an hour:

  • walk the set - pick up trash

  • offer water, snacks, or drinks

Do this quietly and efficiently.

Water System

Carry a Sharpie at all times.

When handing out water:

  • write initials on each bottle

  • do this for everyone

This:

  • prevents confusion

  • reduces waste

  • adds consistency

11. Catering Responsibilities

Food coordination requires attention to detail.

Before the Shoot

  • confirm dietary restrictions

  • verify order details

  • communicate with caterers in advance

During Pickup

Check everything:

  • meals

  • utensils

  • plates, cups, napkins

  • label clearly - make sure you know what is what.

Do not leave without confirming.

Delivery

  • organize distribution

  • communicate delays immediately

Food delays impact morale, budget and schedule.

12. Cleanliness & Set Maintenance

A clean set is an efficient set.

Your role includes:

  • picking up trash continuously

  • resetting messy areas

  • maintaining craft services

Bathrooms

This is part of the job.

Ensure they are:

  • clean

  • stocked

  • usable at all times

Especially in client-facing areas.

13. Safety & Awareness

You are an extra set of eyes.

Watch for:

  • unfamiliar people

  • unsafe conditions

  • blocked exits or pathways

  • equipment hazards

If something looks off:

  • don’t ignore it

  • inform the appropriate person

Safety is everyone’s responsibility.

14. Do Not Touch Gear

Unless you are explicitly told:

  • do not move equipment

  • do not adjust setups

  • do not lean on gear

If something looks placed, it is.

Respect each department’s work.

15. Task Prioritization Under Pressure

You will often be pulled in multiple directions.

When that happens:

  • quickly assess what matters most

  • complete that task fully

  • communicate if something else will be delayed

If needed:

  • ask another PA for help

  • escalate appropriately

Handling pressure well is a defining skill.

16. Working With Other PAs

You are part of a team.

Do:

  • communicate clearly

  • support each other

  • share workload when needed

Do not:

  • stand around talking

  • cluster unnecessarily

  • lose track of responsibilities

If multiple PAs are idle, something is being missed.

17. Anticipation & Learning People

Great PAs don’t wait—they anticipate.

Pay attention to:

  • individual preferences

  • timing patterns

  • department routines

Examples:

  • who needs coffee and when

  • who prefers minimal interaction

  • who needs frequent check-ins

Use that information to act before being asked.

18. Emotional Control

Set days can be long and stressful.

Expect:

  • pressure

  • fatigue

  • frustration

Your job is to manage it.

Avoid:

  • complaining

  • visible frustration

  • negative energy

Maintain:

  • calm

  • professionalism

  • consistency

People remember how you carry yourself.

19. Dress & Self-Care

Dress appropriately for the environment.

Wear:

  • neutral colors

  • practical clothing

  • comfortable footwear

Avoid:

  • flashy or distracting items

Also:

  • stay hydrated

  • eat when possible

  • manage your energy

You need to be physically capable of keeping up.

20. Mistakes: Own Them

Mistakes will happen.

When they do:

  • acknowledge them immediately

  • take responsibility

  • explain how you’re fixing it

Do not:

  • hide mistakes

  • shift blame

  • ignore the issue

Owning mistakes builds credibility.

21. End-of-Day Behavior

The job isn’t over until everything is wrapped.

At the end of the day:

  • assist with breakdown

  • collect and organize walkies

  • clean work areas

  • check for lost items

Strong PAs finish as well as they start.

22. Feedback & Growth

Improvement is your responsibility.

At the end of a production:

  • ask for feedback

  • identify areas to improve

Also reflect personally:

  • what did you do well?

  • where did you struggle?

  • what will you do differently next time?

Consistent self-awareness leads to rapid growth.

Final Standard

If you remember nothing else:

  • Be early

  • Stay quiet

  • Move with urgency

  • Finish every task

  • Don’t be a distraction

  • Help others do their job better

Do this consistently, and you will stand out.

And more importantly—you will keep getting hired.

Next
Next

How to Write a Cold Email That Actually Gets a Response